The Voice of the Client...
IT leader experienced in the management of virtual IT infrastructure, including enterprise class cloud computing, sales engagement, service strategy, compliance and security; driving business value from discovery to delivery and beyond.
I have a track record of driving operational success in enterprise class cloud computing solutions for strategic accounts. I align discovery, engineering, deployment and operations to maximize return on investment made by client IT and Finance executive management.
I specialize in building strategic relationships between executives, sales, operations and support to successfully deploy and maintain cloud infrastructure, including resource demand and critical application availability objectives.
I have an insatiable passion for client and associate development that creates unique insight and relationships, fostering an environment for overachievement of sales and operational success.
• $5m+ in MRR responsibility
• Managing sales and support for client revenues of more than $60m+
• Leadership Development for Service Managers, Account Managers, and Support Teams
• Client Services Transformation and Strategy • IaaS Hosting, Compliance, and Security
• Offshoring and Nearshoring Service Development • IT Strategy and Planning
• Key Business Process Alignment • Consolidation and Reorganization
• Change Management • Disaster Recovery and Compliance Standardization